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Managed services on canonical model secures higher uptime, enhanced visibility and customer delight for billion-dollar chemical manufacturer
Project Objective
Enhance the clientβs IT Services and jointly work towards meeting the business dynamics and challenges of IT Service Organization. β
Project Model
Services model
Sifyβs Uniqueness
Integrated value proposition:
- Support this customer with our strong management & monitoring toolsets, service-catalogue-based delivery for Data Center, Disaster Recovery Services, Network, Security, Service Desk & End-User Services.
Integrated Value and Outcome
Deliver comprehensive managed services on a canonical model modeled into a service catalog and outcomesΒ linkedΒ payments
- Seamless service transition to Sify Managed Servicesβ
- Manage DC, DR, Network, Security, End-User Services.
- Savings in telecom bills through Network AssessmentΒ Services
- Cost reduction by migrating on-premise DC to Sify DC
- Improved DR Services levels by Sify DRaaS Services
- Cost reduction in Managed Services by improving productivity andΒ reducing costs with hybrid Managed Services
- Continuous improvement in IT Services reliability and scalability leveraging Sify hybrid cloud platform
Value for client
Higher uptime of service levels, improvement inΒ customer delight, service dashboard providing a view on the IT services, state-of-the-art tools, process and procedures, secure application access through BYOD platform, Reduced cost of DC operations and improved uptime of Infrastructure.
Published on: 07 September 2022
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