Accelerating strategic expansion through 24×7 colocation
Comprehensive data center solutions at Mumbai, Noida and Chennai help leading US cloud security company to build and fortify go-to-market plans
Project Objective
To build multiple points of presence and to address the growing business challenges of the customer. To help the client in their go to market strategy by providing colocation services at Mumbai, Noida & Chennai.
Project Model
Infrastructure as a Service (IaaS) model
Sify’s Uniqueness
- Sify’s data center footprint across the key markets of India
- Value proposition and competitive pricing
- Carrier-neutral facilities and 24×7 onsite support.
- Sify’s ecosystem to provide one-stop-shop solutions to customer
Integrated Value and Outcome
- Data center services at multiple locations were provided starting from Noida and Mumbai.
- Sify’s unique value proposition helped the client to expand its service with Sify at Chennai.
- Sify provided secure and reliable infrastructure.
- The project was completed within given timelines and helped customer to start their operations.
Value for Client
- Sify has secure infrastructure and follows global standards which the client complied with
- On-time delivery of project helped client with timely go-live and operations kickstart.
End-to-end solution for NOC automation
Automated level-1 network troubleshooting leads to enhanced TAT, faster remediation, and better end-user experience for leading Indian PSB
Project Objective
Automate the first level of troubleshooting for network-related tickets, accelerate repetitive tasks done manually, enhance end-user experience with servicing agents/chatbots
Project Model
Services model
Sify’s Uniqueness
Automation Edge Components: Workflow Scheduler, Agent Handler/AE Engine, File Store, Web Services, Request Queue, Std. RPA Architecture, integrate BMC Remedy & VuNet NMS
Integrated Value and Outcome
- Modular development & deployment
- 24×7 performance monitoring of the architecture
- Fully managed services, facilities and features associated with RPA/chatbots
- Automatic resolution of transaction invocation ticket
- Health check for various components like CPU, memory, connectivity, device accessibility, and server
Value for Client
- Unattended successful end-to-end processing
- Increase in efficiency
- Faster TAT
- 24/7 operability
- Faster error detection and remediation
- Improved user experience
- Ultimately led to lower Total Cost of Ownership (TCO), improved Return on Investment (ROI) and enhanced controls
Application modernization for digital payments player
Highly available and secure Docker managed services for high-end POS application unlocks unmatched security, compliance and UX benefits
Project Objective
Implement highly available, secure and mature Docker Managed Services for continuous deployment, monitoring and management of the high-end POS application
Project Model
Services model
Sify’s Uniqueness
Sify InfinitDIGITAL enabled sophisticated Docker Managed Services that included industry-grade app deployment, while adhering to continual security and compliance.
Integrated Value and Outcome
- Modular development and deployment
- Faster deployment from months to weeks
- 24×7 performance monitoring of the architecture
- Fully managed services, facilities and features associated with Docker containers & Kubernetes, such as advanced security and compliance and high-availability, DR, UAT and prod. infrastructure etc.
Value for Client
- Resilient and secure app architecture
- Improved experience for end-customers of POS application i.e., leading public and private sector banks
- Unique CI-CD process to enable faster Software Development Life Cycle and Release Management
- Granular monitoring for the POS application enabled
Digitally transforming to drive visibility and efficiency
SaaS-model Distributor Management System helps FMCG major streamline sales, and automate schemes and claims approvals
Project Objective
Implement Distributor Management System (DMS) to streamline the sales process and automate the schemes and claims approval mechanism
Project Model
Software as a Service (SAAS) Model
Sify’s Uniqueness
Integrated value proposition: Sify has successfully implemented Forum DMS solution at 650+ distributor points. It has been integrated with GSK JD Edwards for Master Data Management
Integrated Value and Outcome
Cloud@core products and services:
- Integrated view of all transactions occurring on the portal
- Tracking the efficiency of the field sales personnel
- Clear visibility of sales at distributor’s location
- Effective implementation of schemes/claims across different categories of distributors
Value for Client
- Better management of schemes & claims
- Automated the process of management of distributors, purchase orders (P.O.), and tracking the performance of salespeople
