End-to-end solution for NOC automation
Automated level-1 network troubleshooting leads to enhanced TAT, faster remediation, and better end-user experience for leading Indian PSB
Project Objective
Automate the first level of troubleshooting for network-related tickets, accelerate repetitive tasks done manually, enhance end-user experience with servicing agents/chatbots
Project Model
Services model
Sify’s Uniqueness
Automation Edge Components: Workflow Scheduler, Agent Handler/AE Engine, File Store, Web Services, Request Queue, Std. RPA Architecture, integrate BMC Remedy & VuNet NMS
Integrated Value and Outcome
- Modular development & deployment
- 24×7 performance monitoring of the architecture
- Fully managed services, facilities and features associated with RPA/chatbots
- Automatic resolution of transaction invocation ticket
- Health check for various components like CPU, memory, connectivity, device accessibility, and server
Value for Client
- Unattended successful end-to-end processing
- Increase in efficiency
- Faster TAT
- 24/7 operability
- Faster error detection and remediation
- Improved user experience
- Ultimately led to lower Total Cost of Ownership (TCO), improved Return on Investment (ROI) and enhanced controls
Application modernization for digital payments player
Highly available and secure Docker managed services for high-end POS application unlocks unmatched security, compliance and UX benefits
Project Objective
Implement highly available, secure and mature Docker Managed Services for continuous deployment, monitoring and management of the high-end POS application
Project Model
Services model
Sify’s Uniqueness
Sify InfinitDIGITAL enabled sophisticated Docker Managed Services that included industry-grade app deployment, while adhering to continual security and compliance.
Integrated Value and Outcome
- Modular development and deployment
- Faster deployment from months to weeks
- 24×7 performance monitoring of the architecture
- Fully managed services, facilities and features associated with Docker containers & Kubernetes, such as advanced security and compliance and high-availability, DR, UAT and prod. infrastructure etc.
Value for Client
- Resilient and secure app architecture
- Improved experience for end-customers of POS application i.e., leading public and private sector banks
- Unique CI-CD process to enable faster Software Development Life Cycle and Release Management
- Granular monitoring for the POS application enabled
Digitally transforming to drive visibility and efficiency
SaaS-model Distributor Management System helps FMCG major streamline sales, and automate schemes and claims approvals
Project Objective
Implement Distributor Management System (DMS) to streamline the sales process and automate the schemes and claims approval mechanism
Project Model
Software as a Service (SAAS) Model
Sify’s Uniqueness
Integrated value proposition: Sify has successfully implemented Forum DMS solution at 650+ distributor points. It has been integrated with GSK JD Edwards for Master Data Management
Integrated Value and Outcome
Cloud@core products and services:
- Integrated view of all transactions occurring on the portal
- Tracking the efficiency of the field sales personnel
- Clear visibility of sales at distributor’s location
- Effective implementation of schemes/claims across different categories of distributors
Value for Client
- Better management of schemes & claims
- Automated the process of management of distributors, purchase orders (P.O.), and tracking the performance of salespeople
WAN Transformation for Your Enterprise
SPEAKERS:
Daniel Alex, President – Telecom Business, Sify Technologies Ltd
DATE:
Thursday, August 13, 2015
DESCRIPTION:
Organizations need to move from using widely disparate and hybrid networks to integrated cloud-enabled networking platforms that can provide seamless manageability, high performance and high degrees of resilience and security. In this insightful webinar you will learn how to justify the transformation to stakeholders and plan for the transformation.
How Data Center forms the epicenter of IT infrastructure
SPEAKERS:
Kirtikar Ojha, Business Head – Data Center Services, Sify Technologies
DATE:
Wednesday, December 02, 2015
DESCRIPTION:
Businesses are becoming more and more Information-driven. As data becomes the most important organizational asset; Data Centers need to be reliable, safe, optimized, efficient and manageable and de-risked, because any risk to data would have a seismic impact on the entire business. How to formulate a comprehensive Data Center strategy? Find out in this webinar
Benefits of Infrastructure Transformation
SPEAKERS:
Hirak Mukherjee, Managing Consultant – Technology Transformation
DATE:
Thursday, November 19, 2015
DESCRIPTION:
IT infrastructure such as Data Centers are extremely critical for business; yet, they create little additional business value and take up management time. How do you embark on a journey of successful IT infrastructure transformation and free up valuable management resource and ensure business continuity? Find out in this webinar.
Performance Matters
SPEAKERS:
Srinivas Padmanabharao, Director of Product Marketing APJ – Akamai
DATE:
Thursday, November 26, 2015
DESCRIPTION:
The ubiquity of mobile devices and proliferation of WiFi has radically transformed customer behavior. Do you understand what customers expect from their online experiences? Do you know what the challenges in delivering to this expectation are and how organizations around the world are dealing with this challenge? Find out in this webinar.
Empower your Enterprise with Intelligent Network Services
SPEAKERS:
Manish Kakkar, Business Head – Network Services, Sify Technologies Limited
Suresh Gummaraju, GM Product Management- Network Services, Sify Technologies
DATE:
December 11, 2020 | 12.00 PM
DESCRIPTION:
Organizations across the globe are embracing cutting-edge technologies – such as cloud, analytics, automation, internet of things, artificial intelligence and machine learning – to drive digital transformation, achieve organizational excellence, and enhance user experience. As these technologies are highly reliant on networks to deliver the desired outcomes, it becomes more critical than ever to align network capabilities in accordance with the modern IT landscape and evolving business requirements.
Sify understands what new-age organizations demand from their networks, and offers a comprehensive range of intelligent network services for organizations across verticals. Sify’s Intelligent Network Services help businesses embrace digital transformation and empower them with actionable insights to leverage the power of the network to catapult digital businesses, make data-driven decisions and save cost through rearchitecting and consolidation of the network. Being a strategic network transformation partner to enterprises, Sify helps businesses transform their network into a robust and intelligent asset.
Network Transformation for Digital Pursuit
SPEAKERS:
Manish Kakkar, Business Head – Network Services, Sify Technologies Limited
DATE:
October 15, 2020 | 11.00 AM
DESCRIPTION:
In today’s era, the Cloud-First Strategy is the new normal, with business being distributed. Mobile and Cloud adoption is imperative for agility, flexibility, and choices. Whilst, the organisations are realizing the necessity of Cloud technology around reliability, scalability, performance, cost-effectiveness, and security, they are either adopting or have already moved to the Cloud. As organizations increasingly drive digital transformation initiatives and adopt hybrid multi-cloud, the network must be rearchitected to support new age topologies. Hence, Network Transformation gains predominance.
Sify’s network services for modern businesses are designed to help customers harness the true potential of cutting-edge cloud, digital, and network technologies to help them accomplish transformation goals and meet dynamic business requirements capably. With Sify as your partner, you are well-positioned to achieve key business objectives of availability, scalability, security, and resilience.
Empowering Enterprises with Hybrid IT Ready DC & Cloud Connect
SPEAKERS:
Sushant Purushan, Business Head – Data Centre & Cloud Services, Sify Technologies Limited
Vijay Bellam, Vice President – Global Service Delivery, Sify Technologies Limited
DATE:
September 23, 2020 | 6.00 PM
DESCRIPTION:
As cloud computing becomes an integral part of IT, it exerts a greater influence on enterprises, starting from infrastructure and business strategy to design and location. Selection of data center technologies and providers to complement public clouds have become critical to retain agility, flexibility, scalability and choices.
For hybrid cloud deployments, cloud-adjacent or near-cloud data centers with high-performance, secure cloud interconnects are vital for various application configurations, resiliency, availability and to meet expected SLAs. It is important in this context of having a data center and cloud interconnect with minimum latency and flexible bandwidth.
A professionally run data center with all the above capabilities offers peace of mind and stability by way of robust security and compliance to a business during these troubled times and, thereby, allowing them to focus on their transformational objectives.
In an insightful web session, organized by ETCIO.com and Sify, industry experts will throw more light on how enterprises can leverage hybrid IT-ready data centers and cloud interconnect for business growth.
