{"id":7787,"date":"2022-07-27T09:37:27","date_gmt":"2022-07-27T09:37:27","guid":{"rendered":"https:\/\/www.sifytechnologies.com\/?p=7787"},"modified":"2022-09-26T05:05:49","modified_gmt":"2022-09-26T05:05:49","slug":"end-to-end-solution-for-noc-automation","status":"publish","type":"post","link":"https:\/\/stage.sifytechnologies.com\/europe\/success-stories\/end-to-end-solution-for-noc-automation\/","title":{"rendered":"End-to-end solution for\u00a0NOC automation\u200b"},"content":{"rendered":"\n

Automated level-1 network troubleshooting leads to enhanced TAT, faster remediation, and better end-user experience for leading Indian PSB \u200b\n\u200b<\/h4><\/div>\n
\n

Project Objective<\/h4>\n

Automate the first level of troubleshooting for network-related tickets, accelerate repetitive tasks done manually, enhance end-user experience with servicing agents\/chatbots\u200b\u200b<\/p><\/div>\n

\n

Project Model<\/h4>\n

Services model<\/p>\n<\/div>\n

\n

Sify\u2019s Uniqueness<\/h4>\n

Automation Edge Components: Workflow Scheduler, Agent Handler\/AE Engine, File Store, Web Services, Request Queue, Std. RPA Architecture, integrate BMC Remedy & VuNet NMS \u200b\n<\/p>\n<\/div>\n

Integrated Value and Outcome<\/h4>\n

<\/p>\n

    \n
  • Modular development & deployment<\/li>\n
  • 24×7 performance monitoring of the architecture\u200b<\/li>\n
  • Fully managed services, facilities and features associated with RPA\/chatbots\u200b<\/li>\n
  • Automatic resolution of transaction invocation ticket\u200b<\/li>\n
  • Health check for various components like CPU, memory, connectivity, device accessibility, and server\u200b<\/li>\n<\/ul>\n
    \n

    Value for Client<\/h4>\n
      \n
    • Unattended successful end-to-end processing\u200b<\/li>\n
    • Increase in efficiency\u200b<\/li>\n
    • Faster TAT\u200b<\/li>\n
    • 24\/7 operability\u200b<\/li>\n
    • Faster error detection and remediation \u200b<\/li>\n
    • Improved user experience\u200b<\/li>\n
    • Ultimately led to lower Total Cost of Ownership (TCO), improved Return on Investment (ROI) and enhanced controls<\/li>\n<\/ul> \n<\/div>\n","protected":false},"excerpt":{"rendered":"

      Automated level-1 network troubleshooting leads to enhanced TAT, faster remediation, and better end-user experience for leading Indian PSB \u200b \u200b Project Objective Automate the first level of troubleshooting for network-related tickets, accelerate repetitive tasks done manually, enhance end-user experience with servicing agents\/chatbots\u200b\u200b Project Model Services model Sify\u2019s Uniqueness Automation Edge Components: Workflow Scheduler, Agent Handler\/AE Engine, File Store, Web Services, Request Queue, Std. RPA Architecture, integrate BMC Remedy & VuNet NMS \u200b Integrated Value and Outcome Modular development & deployment 24×7 performance monitoring of the architecture\u200b Fully managed services, facilities and features associated with RPA\/chatbots\u200b Automatic resolution of transaction invocation ticket\u200b Health check for various components like CPU, memory, connectivity, device accessibility, and server\u200b Value for Client Unattended successful end-to-end processing\u200b Increase in efficiency\u200b Faster TAT\u200b 24\/7 operability\u200b Faster error detection and remediation \u200b Improved user experience\u200b Ultimately led to lower Total Cost of Ownership (TCO), improved Return on Investment (ROI) and enhanced controls<\/p>\n","protected":false},"author":1,"featured_media":8677,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[94],"tags":[],"class_list":["post-7787","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-success-stories"],"yoast_head":"\nEnd-to-end solution for\u00a0NOC automation\u200b - Sify Technologies<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"End-to-end solution for\u00a0NOC automation\u200b - Sify Technologies\" \/>\n<meta property=\"og:description\" content=\"Automated level-1 network troubleshooting leads to enhanced TAT, faster remediation, and better end-user experience for leading Indian PSB \u200b \u200b Project Objective Automate the first level of troubleshooting for network-related tickets, accelerate repetitive tasks done manually, enhance end-user experience with servicing agents\/chatbots\u200b\u200b Project Model Services model Sify\u2019s Uniqueness Automation Edge Components: Workflow Scheduler, Agent Handler\/AE Engine, File Store, Web Services, Request Queue, Std. RPA Architecture, integrate BMC Remedy & VuNet NMS \u200b Integrated Value and Outcome Modular development & deployment 24×7 performance monitoring of the architecture\u200b Fully managed services, facilities and features associated with RPA\/chatbots\u200b Automatic resolution of transaction invocation ticket\u200b Health check for various components like CPU, memory, connectivity, device accessibility, and server\u200b Value for Client Unattended successful end-to-end processing\u200b Increase in efficiency\u200b Faster TAT\u200b 24\/7 operability\u200b Faster error detection and remediation \u200b Improved user experience\u200b Ultimately led to lower Total Cost of Ownership (TCO), improved Return on Investment (ROI) and enhanced controls\" \/>\n<meta property=\"og:url\" content=\"https:\/\/stage.sifytechnologies.com\/europe\/success-stories\/end-to-end-solution-for-noc-automation\/\" \/>\n<meta property=\"og:site_name\" content=\"Sify Technologies\" \/>\n<meta property=\"article:published_time\" content=\"2022-07-27T09:37:27+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-09-26T05:05:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/stage.sifytechnologies.com\/europe\/wp-content\/uploads\/2022\/07\/End-to-end-solution-for-NOC-automation.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"490\" \/>\n\t<meta property=\"og:image:height\" content=\"255\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Sify Technologies\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sify Technologies\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/stage.sifytechnologies.com\/europe\/success-stories\/end-to-end-solution-for-noc-automation\/\",\"url\":\"https:\/\/stage.sifytechnologies.com\/europe\/success-stories\/end-to-end-solution-for-noc-automation\/\",\"name\":\"End-to-end solution for\u00a0NOC automation\u200b - 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